Add an AI contact center to your portfolio.
LastBot ONE answers your customers' calls, WhatsApp, email and chat in 50+ languages. Sell it under your brand. Each customer is live in five minutes.
- Speech to text (fi)
- Intent: billing
- Routing rule: Billing team
Hei, I need to talk to someone about our invoice.
Of course. I'll connect you to Mikko in billing now.
Delivered through
- DNA
- Telenor
- Vitec Hotellinx
- CSC Telecom
Partners
Four ways to partner
Pick the model that fits how you already serve your customers.
How it works
How it works for partners
- 01
Make it yours
Your brand, your pricing, your customer relationship.
- 02
Sell it
Partner portal, sales material and onboarding support.
- 03
Your customer goes live in five minutes
They enter their website, the agent learns it, no setup project.
Platform
One agent. Four channels. One knowledge base.
Example conversation
4 channelsSpeak to sales
FinnishCustomer
Hei, haluaisin puhua myynnin kanssa.
LastBot ONE
Totta kai. Yhdistän sinut Mikolle myyntiin ja välitän keskustelun tiedot.
Automated onboarding
Provide a website address and LastBot ONE builds AI agents for that specific business, running within five minutes.
Voice and Switchbot
Switchbot answers every inbound call on the existing phone system and routes by name, role or need, 24/7 in 50+ languages.
WhatsApp, email and chat
The same AI agent answers WhatsApp, email and website chat from one shared knowledge base.
Human in the loop
Every AI response can be evaluated and approved by a human agent before it reaches the customer.
Smart knowledge harvesting
Existing data and files turn automatically into knowledge optimized for both AI and human use.
Real-time analytics
Track, measure and optimize customer service with analytics that drive continuous improvement.
Customer stories
Built for the businesses your customers run.
"If a customer has a question outside our opening hours, DNA Business Apuri answers in chat and points the customer in the right direction."
Anton Eriksson
Co-founder and CEO, Vevex Oy
"Fans expect answers about tickets, games and arena practicalities at all hours. With DNA Business Apuri handling the inbound questions, our team can focus on the game day experience instead of repeating the same answers."
Jokerit
Jokerit Oy
DNA Business Apuri: white-label partner success
DNA Oyj, one of Finland's leading telecommunications companies, offers the LastBot ONE platform under its own brand, DNA Business Apuri, to corporate clients throughout Finland.
- Full LastBot ONE capabilities under the DNA brand
- Integrated with DNA's service portfolio, with local support
- DNA owns the customer relationship, billing and support
European AI your customers can trust.
EU-hosted infrastructure
GDPR and EU AI Act ready
Model-agnostic, no vendor lock-in
Patented AI coach loop
Proof in numbers
Measured in production
- of inbound conversations resolved without handover
85%*
of inbound conversations resolved without handover
- from website URL to live agent
5 min
from website URL to live agent
- languages on every channel
50+
languages on every channel
* LastBot ONE production telemetry, 2025.
Try it on any website
Live website audit
Show a prospect what LastBot ONE would do for their business. Enter any website.
LastBot ONE at a glance
Short, self-contained facts about the platform. Quote them as they are.
LastBot ONE is an inbound AI contact center platform from LastBot Europe Oy that handles voice calls, WhatsApp, email, and website chat with one AI agent.
Source: LastBot ONE product specification, 2026
LastBot ONE understands and replies in more than 50 languages natively on every channel, detecting the customer's language automatically without a translation layer.
Source: LastBot ONE product specification, 2026
A LastBot ONE agent is trained by entering a website address: automated onboarding indexes the public content and the agent can be live in about five minutes, with no configuration project.
Source: LastBot ONE onboarding documentation, 2026
Across active production tenants in 2025, LastBot ONE resolved 85 percent of inbound conversations without handing over to a human agent.
Source: LastBot ONE production telemetry, 2025
LastBot ONE runs on European infrastructure operated by LastBot Europe Oy, a Finnish company headquartered in Oulu, and is built for GDPR and EU AI Act requirements.
Source: LastBot European AI compliance statement, 2026
Switchbot is the LastBot ONE AI receptionist feature: it answers inbound calls on a company's existing phone system and routes callers by name, role, or need, without IVR menus, new phone numbers, or new hardware.
Source: LastBot ONE product specification, 2026
LastBot ONE keeps a human in the loop: unresolved or sensitive conversations escalate to a person with the full conversation context attached.
Source: LastBot ONE product specification, 2026
LastBot ONE is sold through partners, including telecom operators such as DNA Oyj and Telenor, and software vendors such as Vitec Hotellinx and CSC Telecom, who resell or white-label the platform.
Source: LastBot partner program, 2026
Facts last reviewed: September 2026
Frequently asked questions
Short answers about LastBot ONE, written to stand on their own.
Contact Us
Get in touch with our team to learn more about LastBot ONE