Partner Success Stories
See how telecom operators and software vendors launched AI customer service under their own brands with LastBot
DNA Business Apuri
Powered by LastBot ONE · Launched September 2025
The Partnership
Telenor Amp, the venture arm of Nordic telecom giant Telenor, invested in LastBot to enhance AI initiatives across the group. DNA, Telenor's Finnish subsidiary, became the first operator to bring LastBot ONE to market.
On September 1, 2025, DNA launched DNA Business Apuri: an AI assistant built on LastBot ONE, specifically designed for Finnish SMEs. The product automates catalogue searches, answers complex enquiries, and provides customer service outside business hours.
"We are excited to collaborate with LastBot and explore the potential of their AI technologies. This partnership aligns with our commitment to innovation and improving our services through AI."
The White-Label Approach
DNA Business Apuri demonstrates the power of LastBot's white-label capability. DNA's SMB customers experience a seamlessly branded product: DNA's identity, DNA's support, DNA's customer relationship, all powered by LastBot ONE under the hood.
Sources: Telenor Newsroom · Telecompaper
AI Customer Service Inside Hotellinx Cloud
Powered by LastBot ONE · Hospitality PMS partnership
The Partnership
Vitec Hotellinx is one of the leading property management system providers for Nordic hotels, spas, and conference venues. Together with LastBot Europe, it brings AI customer service directly into Hotellinx Cloud, so hotels can automate guest communication without adding tools or headcount.
The integration connects LastBot ONE to the PMS knowledge hotels already maintain: room types, services, availability, and policies. Guest questions arriving by phone, email, or web chat are handled instantly, in the guest's own language, with a clean handover to reception whenever a human is the better answer.
"Our customers want to serve guests better without growing their front desk. Bringing AI customer service into Hotellinx Cloud lets them do exactly that."
What Hotels Get
Hotellinx customers activate AI customer service as part of the platform they already use. No separate project, no integration work: the assistant learns from the hotel's own content and starts answering inbound requests across channels.
CSC AI Secretary and CSC AI Agents
Powered by LastBot ONE · White-labeled in Latvia and Estonia
The Partnership
CSC Telecom is a Baltic business communications operator serving companies in Latvia (csc.lv) and Estonia (csc.ee). CSC white-labeled LastBot's technology into two commercial products sold under its own brand, to its own customers, with its own support.
CSC AI Secretary plugs into CSC Cloud PBX and answers inbound calls 24/7 in any language, routing by name, role, or caller need without a receptionist. CSC AI Agents extends the same engine across digital channels, answering customer questions from the company's own knowledge and escalating to a human when needed.
"Our customers wanted AI that simply answers the phone and the inbox. With LastBot under the hood we could launch it as a CSC service, in Latvian, Estonian, and any other language our clients need."
Two White-Label Products
CSC sells and supports both products directly as part of its telecom portfolio. Customers never see LastBot: they see CSC branding, CSC packaging, and a service that fits the phone system they already use.
Sources: CSC AI Secretary · CSC AI Agents
Your Brand, Our Engine
Full white-label support lets you deliver AI customer service as your own product
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Who Should Partner With Us?
We're looking for partners who already serve businesses and want to add a powerful, ready-to-deploy conversational AI solution to their offering
Telecom Operators
Bundle AI customer service into your CPaaS, Voice, SMS, WhatsApp, or RCS offerings for SMB customers.
Managed Service Providers
Extend your IT and communications services with AI-powered automation your clients can deploy instantly.
Hosting & Cloud Providers
Offer AI customer service alongside your infrastructure, creating sticky value-added services.
CRM Vendors
Integrate conversational AI directly into your CRM platform for a seamless customer engagement layer.
Hospitality Tech Providers
Enhance hotel and property management solutions with AI concierge and guest service automation.
Any Solution Provider
If your customers need better customer service, LastBot ONE fits your portfolio, regardless of industry.
Why Partner With Us?
We provide everything you need to resell LastBot ONE successfully: competitive margins, white-label options, dedicated support, and a product that practically sells itself.
Grow Your Revenue
Earn competitive margins on every LastBot ONE sale while expanding your service portfolio.
White Label Option
Offer LastBot ONE under your own brand. Full white-label support lets you deliver AI customer service as your own product.
Partner Support
Get dedicated support, training materials, and technical resources to help you succeed.
Fast Onboarding
Quick and easy partner onboarding process to get you selling in days, not weeks.
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