Connect LastBot ONE with the tools you already use
Email, e-commerce, CRM, messaging, voice and scheduling. Extend AI-driven customer service across your entire tech stack, or connect anything else through the REST API.
Microsoft Outlook
Seamlessly integrate your email support with LastBot ONE. Automatically route, categorize, and respond to customer emails with AI-powered assistance.
- Automatic email classification
- Smart response suggestions
- Ticket creation from emails
- Two-way sync with your inbox
E-commerce
Shopify
Shopify integration is automatic. When we detect Shopify during onboarding, we automatically index your products to the RAG database we create for your business.
CRM
HubSpot
Sync customer interactions with your HubSpot CRM. Keep your sales and support teams aligned with unified customer data.
- Contact sync and enrichment
- Deal and ticket creation
- Activity logging
- Pipeline automation
Messaging
WhatsApp Business
Connect your WhatsApp Business account and automate customer conversations at scale. AI handles routine queries while the same Live Agent escalation works seamlessly across all channels.
- WhatsApp Business API connection
- AI-powered automated replies
- Live Agent escalation across channels
- Rich media message support
Scheduling
Calendly
Let the AI book meetings directly into your team's calendar. When a customer is ready to talk, LastBot ONE surfaces available slots from Calendly and confirms the booking in the conversation.
- Surface available time slots in chat
- Book meetings without leaving the conversation
- Per-team and per-event-type routing
- Automatic confirmation and reminder emails
Voice
Twilio Voice
Route inbound calls on your Twilio numbers to LastBot ONE. The AI answers, understands the caller, and resolves or escalates, with the same context and Live Agent handoff as other channels.
- Inbound voice answering on Twilio numbers
- AI understands intent and resolves common calls
- Live Agent escalation with full call context
- Works with existing Twilio account and numbers
Gmail
Connect a Gmail mailbox as an inbound support channel. The AI reads, classifies, and replies to customer emails, with the same Live Agent escalation as other channels.
- Inbound Gmail mailbox connection
- Automatic classification and replies
- Two-way sync with thread history
- Live Agent handoff from email threads
CRM
Pipedrive
Sync conversations and qualified leads from LastBot ONE into your Pipedrive pipeline. Keep sales reps in the loop without leaving their CRM.
- Contact and deal sync
- Conversation notes on deal timeline
- Lead qualification from chat
- Pipeline stage automation
CRM
Monday.com CRM
Push AI-handled conversations, leads, and tickets into Monday.com boards. Track customer interactions alongside the rest of your team's work.
- Lead and ticket creation in Monday boards
- Conversation context attached to items
- Status and assignee automation
- Bi-directional updates
Custom
AI REST API Connector
Connect the bot to any REST API with custom tools. Credentials, functions and roles let the AI fetch live data from your ERP, CRM or ticketing system during a conversation.
- Credentials stored securely, never hardcoded
- Functions map to single backend actions
- Roles and intents decide when a function is called
- Live data used in natural answers
For partners
Connect LastBot ONE to your own platform
The AI REST API connector lets the agent call your PBX, PMS, CRM or billing system during a conversation. Partners use it to embed LastBot ONE in their product and give it live customer data, without custom development on our side.
Don't see your integration?
Tell us what you need. We are always adding new integrations.