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Latest insights, research, and news from LastBot

Jonna Toikka Joins LastBot as CEO: AI, Growth, and Scaling with Google Experience

LastBot, the AI powerhouse revolutionizing customer communication, is proud to welcome Jonna Toikka as its Chief Executive Officer. With a decade of leadership at Google, where she drove AI-driven growth across the Nordics, Toikka’s appointment signals LastBot’s shift from engineering excellence to global commercial scale.

AI;CEO;Customer Commmunication
LastBot at Mobile World Congress 2025

LastBot at Mobile World Congress 2025

LastBot will be present at the Team Finland booth in Hall 5, Stand 5J45, from March 3–6 in Barcelona.

mwcbarcelona
A New RL Framework for Omnichannel Customer Communication

A New RL Framework for Omnichannel Customer Communication

Imagine communication that automatically adjusts itself after every single interaction. That's the goal of this research package, where reinforcement learning takes personalization and recommendations to the next level.

reinforcement learningcustomer communication
Condensed LLM Learning with Human Feedback

Condensed LLM Learning with Human Feedback

AI is becoming increasingly essential, and this research package focuses on shaping large and small language models to be more reliable, using human feedback and clever data-condensing techniques.

condensed learningllm
Telenor AMP invests in LastBot to boost AI initiatives

Telenor AMP invests in LastBot to boost AI initiatives

Telenor has announced a strategic investment in LastBot as part of its AI-First program, focusing on DNA's internal processes and AI-driven solutions for enterprise customers.

telenorinvestment
LastBot secures Business Finland funding to accelerate AI innovations

LastBot secures Business Finland funding to accelerate AI innovations

LastBot has received over €250,000 from Business Finland to boost AI and innovation research, enabling development of language models and AI-powered customer communication.

fundingresearch